Creative Services Manager - Windsor
10/04/19
Boasting 94 years of success, Tepperman’s is the largest family owned and operated home furnishings retailer in Southwestern Ontario with stores in Windsor, Chatham, Sarnia, London, Kitchener, and Ancaster (Summer of 2019), along with a growing eCommerce business. With over 500 employees and growing, Tepperman’s is currently in its third generation of family ownership and is uniquely positioned as a family brand that offers in-house financing in combination with value- oriented price points.

 

Tepperman’s, a trusted community partner and a recognized leader in environmental sustainability, is in a period of unprecedented evolution, growth, and digital transformation as it embarks on aggressive operating and capital plans that are strategically aligned with our 2025 vision. The success and growth of our business starts with our culture and how we invest in our talented teams through adopting of technological change and continuous learning. This success and growth ignites a burning passion that helps our teams exceed employee and customer expectations.

 

 

The Opportunity

We are looking for a passionate Creative Services Manager, with an agency and/or design studio background who can help our team deliver marketing in new and exciting ways. This role is designed to drive traffic to support the company revenue and market share goals, in addition to being responsible for all creative content from development through to execution.

 

Reporting to the Director of Marketing and E-Commerce, this role requires an individual with creative skills across many disciplines, and the ability to motivate the graphics team to “move mountains”. As the Creative Services lead, you see the big picture while understanding the bottom line implications, translating both into coaching and mentoring terms for your team while inspiring them with your insights and conceptual abilities.


In addition, you’ll need to tackle the function of estimating projects, and setting expectations and deliverables for your team that optimize production. In support of the company goals, this role will provide effective leadership to a team of talented graphic design professionals, with a concentrated focus on organizational efficiency and accuracy.

 

Your Responsibilities

Creative: On a day to day basis you’ll be responsible for the design and development of ideas that form the framework for our retail marketing programs, and lead the creative resources required to execute the ideas. Your key responsibilities will include creative leadership, project management and production of all marketing collateral. You have an exceptional ability to provide new creative ideas to keep abreast of evolving marketing/advertising trends in addition to being able to leverage Tepperman’s digital data to identify trends and marketing environments on a geographic basis.

 

 

Production Management: In addition to your creative expertise, you’ll need to tackle the function of estimating projects, and setting expectations and deliverables for your team that optimize production. In support of the company goals, this role will provide effective leadership with a concentrated focus on organizational efficiency and accuracy.

 

People Leadership: As a key player in collaborative agency, retail or B2C marketing environment, you enjoy fast-paced, a high-performance workflow, and have a knack for garnering fans across teams and individuals. You enjoy sharing and encouraging others to stretch their boundaries, love a good challenge, and value respect and teamwork, all while ensuring that business objectives are being monitored and met.

 

 

Other Requirements

  • Promotional graphic design experience in InDesign, Illustrator and/or Adobe Suite
  • A degree or diploma in in a relevant field (Marketing, Graphic Design, and/or Commerce)
  • 5+ years of progressive marketing experience with a preference towards retail
  • Minimum of 2+ years in a related supervisory role
  • RGD designation considered an asset

 

Qualified candidates are encouraged to apply on our website.

 

We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs. If contacted for an interview, please inform us should an accommodation be required.