Submit your feedback and help the Ontario Government improve accessibility standards for information and communications
The Information and Communications Standards Development Committee invites you to share your feedback on how to improve access to information and make communications more accessible for people with disabilities.

Closing Date: September 27, 2019 



Ontario businesses and organizations with one or more employees must follow accessibility standards under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) so they can identify, remove and prevent barriers faced by people with disabilities.


Accessibility standards must be reviewed every five years to determine whether they are working as intended or need adjusting.


About the Consultation

Access to information and communications is essential for everyone in their day-to-day lives. The Information and Communications Standards under the AODA address how businesses and organizations create, provide and receive information and communications in ways that are accessible for people with disabilities.


The Information and Communications Standards Development Committee — a group of representatives from various sectors, including business, municipalities and people with disabilities — makes recommendations on how to improve existing standards under the AODA around information and communications.


The committee has drafted initial recommendations to improve the existing Information and Communications Standards under the AODA and would like your feedback.


The committee will review all feedback before it submits its final report and recommendations to the Minister for Seniors and Accessibility for consideration.


How to participate


1. Read the committee’s initial recommendations.

If you need the initial recommendations in an alternate format or if you have any questions, call us at toll-free: 1-866-515-2025 or toll-free TTY: 1-800-268-7095, Monday to Friday from 9 a.m. to 5 p.m. or email us at .


2. Submit your feedback through online surveys:

Phase 1 Survey

Phase 2 Survey


Or send your feedback by email at  or by mail to:


Attention: Rich Donovan, chair
Information and Communications Standards Review Feedback
Ministry for Seniors and Accessibility
777 Bay Street,
6th Floor, Suite 601A
Toronto, Ontario
M7A 2J4

All feedback received will be considered by the committee before finalizing its recommendations to the minister.


For more information, click here