Communications Design Specialist - Waterloo
We are excited to post a 15-month contract for a Designer to join our team. We design, create and execute high quality cutting-edge digital assets for campus partners to support and elevate the University of Waterloo brand and strategic goals.

Requisition ID: 2022-8415
Department: Marketing & Strategic Initiatives, University Relations
Employment Type: Temporary
Time Type: Full-Time
Hiring Range: $63,737 - $79,672
Job Category: Marketing / Public Relations / Communications
Job Location : Location CA-ON-Waterloo
Term: 15 Months


The Communications Design Specialist is responsible for designing, creating, and executing, high-quality, cutting-edge marketing materials for campus partners in order to support and elevate the University of Waterloo’s brand and strategic goals on all levels. As a brand ambassador, you will collaborate, inform and guide the campus community to best promote the University as a global leader in post-secondary education.

Design skills

  • Directs creative design-thinking for university publications, promotions and identity projects, as well as, additional communications platforms which follow approved University brand guidelines in both print and digital
  • Maintain a thorough understanding and appreciation for the current media landscape that use new media sources and technology to support best-in-class work
  • Art directs photographers and illustrators and/or provides illustrative images
  • Supports project coordinators by recommending paper stocks for visual appeal, unique folds and die-cuts for project success
  • Creates designs to support video, multimedia projects and websites

Strategic thinking

  • Works with all on-campus partners and communications staff to conceptualize, strategize and execute projects. Explores various conceptual approaches/solutions to meet requirements as outlined in the Creative Services strategic brief supplied by on campus partners
  • Advises on copy content, editorial direction and best practice for content across all platforms

Technical skills

  • Able to recommend and implement appropriate production methods, both to campus partners and in collaboration with project coordinators
  • Pre-flights and follows collect process for print production
  • Provides support to Creative Services team by cross-checking and proofing projects for accuracy, consistency and writing style guide recommendations

Time Management

  • Manages work flow and production, tracks time and materials, ensures production schedules are met
  • Ensures that all time and materials are tracked and charged out correctly


  • Works with all on-campus partners and communications staff to conceptualize, strategize and execute projects. Explores various conceptual approaches/solutions to meet requirements as outlined in the Creative Services strategic brief supplied by on campus partners
  • Establish, communicate and document design rationale and strategy through formal and informal presentations.
  • Liaises with campus partners to ensure client satisfaction at all stages of design implementation.
  • Liaises with Digital Initiatives team to ensure design solutions meet digital best practices, and accessibility standards


  • Bachelor’s degree in related discipline and/or diploma in graphic design/web design plus proven related experience
  • Proven ability in, extensive experience with, and strong working knowledge and understanding of effective design principles
  • Ability to identify emerging design trends, and how they can be integrated with print and digital visual communication campaigns
  • Experience in web, interactive, digital advertising and/or digital communications design and technology
  • Knowledgeable about web navigation design, information architecture, search engine optimization and information architecture
  • Knowledgeable about accessibility requirements (AODA)
  • Excellent written and verbal communication skills to effectively interact with on-campus partners at all levels
  • Ability to interpret and translate the needs of campus partners as outlined in client-supplied strategic briefs
  • Ability to articulate the creative and technical rationale for a design choice
  • Strong organizational skills coupled with the ability to handle multiple tasks, meet deadlines, and excel in a fast-paced environment characterized by changing priorities
  • Ability to thrive in and contribute to an integrated and collaborative team environment and to apply a positive team approach to working with colleagues
  • Experience in conceptualizing and storyboarding engaging and educational video content (videography and editing skills are a bonus!)
  • Advanced level: Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat, InCopy).
  • Expert knowledge using Mac OS X
  • Experience working with email marketing and distribution platforms
  • Comfortable working within an enterprise Content Management System
  • Other: working knowledge of MS Word, Excel, PowerPoint, Smartsheet, CSS, HTML, HTML5, Project Management Software
  • Given the nature of the work, hours outside of the normal working hours are expected

Vaccination Requirement Statement
Effective May 1, 2022, the University suspended its Vaccination Requirement. Prior to May 1, pursuant to this Requirement, all University employees were required to submit proof of full vaccination against COVID-19 (subject to the University’s obligations under the Human Rights Code to accommodate employees who were unable to receive a vaccination). The University’s Vaccination Requirement website can be found here.

The pandemic is ongoing and public health advice continues to evolve. Accordingly, the University reserves the absolute right to reinstate the Vaccination Requirement on short notice, and upon such reinstatement you will be required to comply. You shall also be required to comply with any new health and safety policies/requirements implemented by the University from time to time, including new policies/requirements related to mandatory employee vaccination. As the University may need to reinstate the Requirement on short notice, it will continue to collect and maintain up-to-date information on employee vaccination status. Please submit your Covid-19 vaccine status (QR code) to:

Failure to comply with the Vaccination Requirement if it is reinstated, including failure to comply with any future amendments to the Vaccination Requirement, or failure to comply with new health and safety policies/requirements implemented by the University, including those related to new mandatory employee vaccination, shall result in discipline up to and including termination of employment.

The requirement to be vaccinated, if reinstated, will be subject to the duty to accommodate pursuant to the Human Rights Code. If you are unable to be vaccinated for reasons related to a ground protected under the Human Rights Code, you may submit a written request for accommodation with an explanation of the reasons and/or any supporting documentation. If you request accommodation, the University may follow up with you for further information if necessary.

Equity Statement
The University of Waterloo is committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River.

The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuit/Inuk, Black, racialized, a person with a disability, women and/or 2SLGBTQ+.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at    or 519-888-4567, ext. 45935.


You can apply online here.