Serving in a restaurant is a stressful, physical, mental, and emotional job. Dealing with one difficult customer can affect the server’s emotional and mental state for the rest of their shift. It is not uncommon for servers to put up with verbal, emotional, and sexual abuse on a daily basis. With our society adopting the “customer is always right” attitude they have to put up with it while appearing to have no problem with the conflict. A lot of conflicts that arise in a restaurant setting are caused by simple misunderstandings or lack of awareness. Etiquette uses a variety of deliverables that aim to answer some of the questions people have surrounding the service industry. By answering some common questions, customers can begin to understand how restaurants are run, and therefore encourage a bit of empathy. The objective is to: reduce the number of negative encounters between servers and customers, provide a resource for people to find quick information, encourage empathy from servers and customers alike, and increase the likelihood of an enjoyable experience for all involved.
Emily Dick Provisional RGD (Junior/Intermediate Designer)
Emily Kiana Design
Emily Kiana
Member since
May 1, 2019
Areas of Specialty
Branding, Packaging
Other Capabilities
Book Design, Illustration, Information Design, Photography, Typography
Languages Covered
Interested in Freelance
Availability for freelance work
I'm taking new clients all the time. Feel free to reach out!
Company description
I'm a freelance graphic designer from Vancouver Island, BC. My speciality is brand identity design with experience mostly with food/beverage and non-profits. I like to work collaboratively with my clients to make sure their business needs are met. I value sustainability and try to make my design solutions as sustainable as possible.
Why am I a designer?
I am a designer because I love all things visual. I truly believe design makes the world better. It uses both form and function to make everyday tasks easier and more enjoyable. There's something so exciting and beautiful about really well designed everyday objects and experiences.

I also love having the ability to help new/small businesses make their goals a reality. I love seeing the excitement of small business owners when they receive their business cards from the printer and/or see their store sign go up. What designers do is an important aspect of any business and I love partnering with clients and helping them see that.
Why should you hire me?
You should hire me because I love what I do. My style of work is very collaborative, I want to take you (the client) along with me in the process. I will put your needs as a business first. I put a lot of thought into my work and really ensure I design the best solution possible for the problem presented. I am organized, passionate, and have a strong work ethic.
Where do I see myself in 5 years?
In five years I see myself freelancing helping design brand identities that are sustainable and interesting to look at/interact with.