- Akendi is a human experience design firm, leveraging equal parts experience research and creative design excellence. We provide strategic insights and analysis about customer and user behaviour, combine this knowledge with inspired creative design, and architect the user’s experience to meet organizational goals. We also provide training on UX principles and best practices for anyone who wants to improve the user experience of their product or service.RGD Members receive a 20% discount on Akendi UX training and certification courses, offered across Canada. Akendi’s courses and certifications are designed to provide in-depth theory mixed with practical application exercises. Designed and taught by Akendi professionals in the field, attendees gain a clear understanding of the UX creation process, tools & techniques.